IT Management, Operations, & Service Consulting
At Pileum, we provide infrastructure & computer management, firewall administration, virtualization, server administration, networking, system architecture, and cloud services.
IT Support Agreement
Pileum offers monthly support agreements that companies can use to fulfill their IT staffing needs. In some cases that means Pileum is the entire IT staff, from CIO to desktop support, while in other cases, it means that Pileum provides expertise that the organization needs in order to augment gaps in staffing levels and skills. Pileum’s support services are unique in that they revolve around an auto-renewing, monthly contract that is adjustable or cancellable with a 30-day notice. With no large minimum contract size, no long-term commitment, and month-to-month roll forward of unused hours, you can be certain that Pileum is going to fit your budget and provide the IT expertise that you need.
Computer Management
IT service consulting can include computer management, which involves the monitoring and maintenance of individual computers, including software updates, antivirus protection, and performance tuning.
Firewall Administration
Pileum can manage the firewall settings to protect the network from unauthorized access and potential security threats. Firewall administration services include configuring firewall rules, monitoring firewall logs, and managing VPN connections.
Desktop Virtualization
Pileum engineers are experienced providing VDI services, including:
Hyper-converged Infrastructure (HCI)
HCI is a software-defined approach to infrastructure management that combines compute, storage, networking, and virtualization in a single system.
Networking
Pileum’s networking services include LAN/WAN design and implementation, wireless network design and implementation, and network security.
System Administration
Pileum provides server administration services, which include managing the hardware and software components, server deployment, performance tuning, and troubleshooting.
System Architecture
Pileum’s system architecture services provide guidance including assessing the organization's IT needs, defining system requirements, and designing the IT infrastructure to meet those requirements.
Cloud Services
Pileum leverages cloud-based solutions for storage, computing, and other IT needs. The team is well versed in planning and executing cloud migration, cloud deployment, and cloud management.
